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Reports not show epic name

Camila Estevam do Vale February 18, 2022

why when we export the activities in "advanced filters" the related "Epic" comes blank?

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Camila Estevam do Vale February 18, 2022

Are you working with Jira Cloud or Jira Server/Data Center?
I believe Jira Cloud, Jira software

What is the filter you are using?
the part where there is "Advanced Item Search" which generates excel or CSV.

If you are using Jira Cloud are you getting data from a Company Managed project or a Team Managed project? Team Managed

Are you exporting all the fields or a subset of fields? try all shapes, CSV, Excel, With summary, detailed items...

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Trudy Claspill
Community Champion
February 18, 2022

Hello @Camila Estevam do Vale 

Welcome to the community.

Please provide more information.

Are you working with Jira Cloud or Jira Server/Data Center?

What is the filter you are using?

If you are using Jira Cloud are you getting data from a Company Managed project or a Team Managed project?

Are you exporting all the fields or a subset of fields?

Trudy Claspill
Community Champion
February 18, 2022

When I export data from a Team Managed project there is no "Epic" field in the output. 

What piece of data are you trying to find? Are you trying to find the parent Epic for an issue that is included in the output?

Camila Estevam do Vale February 18, 2022

I have stories and tasks already associated with epic on the roadmap page and in all of them they are linked, but to export I needed to know that "task1" is part of "epicx" and the epic name field is blankerro epico.PNG

Trudy Claspill
Community Champion
February 18, 2022

The Epic Name field is not used in Epics in Team Managed projects.

When you export the data to CSV you should see the parent Epic summary in the "Parent Summary" field.

In the Advanced Search screen you would see it in the Parent column, if you add that to your output.

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Camila Estevam do Vale February 21, 2022

Yes! It solve... but the old project that we created as an "Managed Team" don´t have this link :(

Trudy Claspill
Community Champion
February 21, 2022

Team Managed projects and Company Managed projects have some differences. How those projects track the link between a child issue and its parent Epic is one of those differences.

In a Company Managed project, a child issue stores the Issue Key for its parent Epic in its "Epic Link" field.

In a Team Managed project, a child issue stores the Issue Key for its parent Epic in its "Parent" field.

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