I recently added a transition with a resolution field to my workflow.
I can see the screen perfectly fine. see below.
However when I open up the ticket it is still marked as Unresolved.
(When I got to the edit issue screen and change the resolution, the change is in fact applied.)
How do I fix this?
Hello,
Kindly make sure that the resolution field is not cleared in a post function for this transition.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.