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Resolution field is not being set even if I select a resolution from the resolution screen.

Charlie Deuter July 1, 2018

I recently added a transition with a resolution field to my workflow.

I can see the screen perfectly fine. see below.

However when I open up the ticket it is still marked as Unresolved.

(When I got to the edit issue screen and change the resolution, the change is in fact applied.)

How do I fix this?

Screen Shot 2018-07-01 at 6.10.12 PM.pngScreen Shot 2018-07-01 at 6.10.24 PM.png

1 answer

1 vote
Alexey Matveev
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July 1, 2018

Hello,

Kindly make sure that the resolution field is not cleared in a post function for this transition.

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