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Resolution filed set to "Done" irresepective of the values we set for resolution.

Sudheer Kumar Vempala
Contributor
November 21, 2018

Resolution on Issue view screen set to "Done" everytime. We have different values for resolution filed like, Fixed, Task completed, closed, Done etc. Using resolution screen we suppose to choose the differnt values for reoslution. Recently what ever the values we choose reoslution always set to "Done".

I checked postfunctions but nothing is set for resolution.

Any workaround 

4 answers

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Nic Brough -Adaptavist-
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November 21, 2018

You have a post function (or possibly an automation or listener) setting the resolution to "done", after the user has chosen one.

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Sergej Grasmik November 21, 2018

Sorry, didn't see that you checked post-functions

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Alexey Matveev
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November 21, 2018

Hello,

There must be an add-on, which does it for the issues. 

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Sudheer Kumar Vempala
Contributor
November 21, 2018

Thank you all for your response. yes it was there in postfunctions.

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