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Resolve subtask

Gasper Mis
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February 19, 2019

HI I have created task and assign them subtask. I can start working on subtask, but I dont see any option to mark subtask as resolved?

How can I mark subtask as resovled?

 

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3 answers

0 votes
Leo
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August 7, 2024

I have the same issue, seems to me like a bug or sort.

However, From the top view i.e. the task, you can mark is a done, blocked and so on.

 

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0 votes
Nic Brough -Adaptavist-
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February 19, 2019

It looks like you have no transitions to a "done" type status in the workflow for this type of sub-task, or you do not have permission to use them.

View the workflow, check there are "close" type transitions and then ask your administrators why you are blocked from them (or if they're missing, to get them added)

0 votes
Joe Pitt
Community Champion
February 19, 2019

issues need to go through a transition to be marked resolved. Either a screen with the resolution field presented or it is set in a post function in the transition.  

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