Restrict Workflow Validator error messages in the log file

[Srinivas Patruni]

can we restrict the following error messages from the log file? These are the error messages from the workflow validators (required fields)

2014-03-14 11:12:39,084 http-bio-80-exec-6 ERROR spatruni 672x17018x2 1z10pjm 10.107.182.119 /secure/CommentAssignIssue.jspa [atlassian.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 21 from workflow 560260 on issue 'BUG-713'
[InvalidInputException: [Error map: [{customfield_10080=Resolver is required.}]] [Error list: [[]]]
2014-03-14 11:07:48,096 http-bio-80-exec-5 ERROR spatruni 667x16491x2 uvyaht 10.107.182.119 /secure/CommentAssignIssue.jspa [atlassian.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 21 from workflow 560260 on issue 'BUG-713'
[InvalidInputException: [Error map: [{fixVersions=Fix Version/s is required.}]] [Error list: [[]]]

[Boris Georgiev [Appfire] · Accepted solution]

You can turn it off by adding a line (as shown below) to the log4j.properties file

log4j.logger.atlassian.jira.workflow.OSWorkflowManager = OFF

Find details about locating the log4j config file and changing logging levels here:

https://confluence.atlassian.com/display/JIRA/Logging+and+Profiling

[Srinivas Patruni]

But that requires JIRA restart.. Is there a way to handle without restarting JIRA?

[Boris Georgiev [Appfire]]

Just saw the package/class name was wrong.

Did you tried with com.atlassian.jira.workflow.OSWorkflowManager ?

[Srinivas Patruni]

Thank you Boris, I have added the package name and set the logging level to off but the error messages in the log are still printing.

[Srinivas Patruni]

Ok the problem was I had added the package name "log4j.logger.atlassian.jira.workflow.OSWorkflowManager" but I should add "com.atlassian.jira.workflow.OSWorkflowManager"

I have couple of questions.. How can we remove the first one (log4j.logger.atlassian.jira.workflow.OSWorkflowManager) from the list?

Is this temperory change or permanant change?

[Boris Georgiev [Appfire]]

It's temporary and will be gone after the next restart and also it will not cause any problems.

To make it permanent edit the log4j.properties file

[Boris Georgiev [Appfire]]

Yes,

From the Logging anf Profiling page click Configure and for Package name put com.atlassian.jira.workflow.OSWorkflowManager
for Logging Level put OFF

Here's how to get to the page:

1. Log in as a user with the 'JIRA System Administrators'global permission.
2. Choose >System. Select Troubleshooting and Support > Logging & Profilingto open the Logging page, which lists all defined log4j categories (as package names) and their current logging levels.
   Keyboard shortcut: 'g' + 'g' +start typing'logging & profiling'
3. To change logging level of a category, click linked logging level associated with the relevant package name. To turn off logging of a category, click the 'OFF' link associated with the relevant package name.