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SIte-admin cant change access to github integration

Gideon Benari
Contributor
October 5, 2018

Screen Shot 2018-10-06 at 05.15.08.pngHello

 

I manage to integrate my JIRA account with a github repository but there is an alert icon in the JIRA sidebar and when I click on integrate JIra with Github nothing happens.

Screen Shot 2018-10-06 at 05.13.17.png

2 answers

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 8, 2018

Hey Gideon,

Github recently (within the last couple days) published an add-on to the Marketplace that takes over Github integration with Jira. They announced the change here and we've been slowly rolling it out to customers over the weekend. You may have a different experience today (and this could have been contributing to the issue you saw).

If you don't see the new Github connector, you can also opt-in by installing the add-on from the Find add-ons page in Jira.

Cheers,
Daniel

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 8, 2018

Hi Gideon,

If you put the mouse pointer on the alert, does it show any message?
Can you please open the developer tools on your browser and check if it shows any error when you try to integrate?

Regards,
Angélica

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