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SSL certificate update on JIRA server which is expiring on 26th November

Veda Bhat
Contributor
November 21, 2022

Hi Team,

We have our SSL certificate expiring on 26th November and we need to urgently get new certificate loaded into JIRA. Could you please list the steps that I need to follow for the same after getting the certificate and key.

The steps I followed are as follows:
1.Generated new .pfx certificate via portecle app

1. Went to server path Atlassian\JIRA\conf
2. Under that pasted the new certificate
3. went to server.xml file and changed the keystorefile to include new file path, keyAlias and keyPassword and type
4. Restarted JIRA

I followed these steps and its says "My Connection isnt Private" and does not allow me to access the system. Kindly suggest.

jira ssl update.PNG

2 answers

0 votes
Veda Bhat
Contributor
November 22, 2022

Hi Vikram,

 

I referred to this site and followed all steps mentioned but still I get the same Connection Not secure" error.

vikram
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November 23, 2022

@Veda Bhat 

Can you paste the Error displayed in logs if any.

Vikram P

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vikram
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November 21, 2022

Hi @Veda Bhat welcome to Attlassian Community

Please check the below url 

https://confluence.atlassian.com/conf59/running-confluence-over-ssl-or-https-792499769.html

Check each and every step you have done to generate the certificate and update in correct path.

Vikram P

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