Sample JIRA Response: Metadata Update Request
Assuming the following context:
Hunter has filed a JIRA ticket detailing the specific metadata changes required.
You are the assigned person responsible for reviewing and implementing the changes.
Here's a sample response:
JIRA Comment:
Hi Hunter,
Thanks for bringing this metadata update to our attention. I've reviewed your request for [briefly summarize the requested changes].
I will:
[Outline the next steps, e.g., verify the impact of changes, coordinate with other teams if necessary, schedule the update]
Provide an update by [date] on the progress and estimated completion time.
Please let me know if you have any questions or require further clarification.
Additional Tips:
Be specific: Clearly outline the actions you'll take.
Set expectations: Provide a timeline for updates.
Encourage communication: Invite Hunter to reach out with questions.
Consider adding labels or tags: This can help organize the ticket and track progress.
Example with more detail:
Hi Hunter,
Thanks for the detailed JIRA ticket. I understand that you need the following metadata fields added to the [data source/system]: [list of fields].
I'll verify the impact of these changes on existing reports and workflows. I'll also coordinate with the data engineering team to schedule the update.
I'll provide an update by Friday on the feasibility and estimated timeline for implementation.
Please don't hesitate to reach out if you need any further information.
Hi Hunter,
On it—will complete by [date]. Will update ticket when done.
Thanks,
[Your Name]
Even shorter:
"Noted - processing. ETA: [date]."
(Choose based on your team's communication style.)
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Welcome to Atlassian Community!
This looks to be something that you should bring up with your Jira admin, this community is mainly made up of Atlassian customers and as such we do not have access to other customers instances. If you do not know who your Jira admin is I would start by contacting your IT support.
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Please generate a
sample response to the issue filer requesting information needed to make this update.
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"Hunter, the metadata update for the JIRA ticket has been completed. Please verify the changes and let me know if further adjustments are needed."
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