'Save this Message' does not seem to work for Jira Cloud for Microsoft Teams

[Matt Baker]

Our software development team is currently using Slack, but our IT department is planning to implement MS Teams companywide later this year. So we are evaluating the functionality of the Jira Cloud for MS Teams add-on to see how it compares to our current Jira integration with Slack. 

I've noticed that in teams you cannot 'Save' a message in the Jira Cloud chat channel. The option is present. You can select it. However, it doesn't 'send' the card to the user's saved messages. 

Many of our users are using the 'Save' feature in Slack to maintain a simple personal ToDo list. Is this something that's broken in Jira Cloud for Teams, or am I not using it correctly?

If I save a message from another chat with a user it does show that message in my saved message list. 

[Dan Breyen]

Hi Matt, I took a quick look in Atlassian's Jira site and didn't see anything related.  I would suggest opening a ticket with support.atlassian.com and see if they can further assist with this issue.