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Scheduled email trigger but with certain subtask range closure

Harald Heinz
Contributor
August 29, 2025

Hi there, I need help with an automation. I can schedule the trigger and an email, but the middle part of checking is delicate for me. See picture below.

I need the automation to:

  • for the trigger being 14 days before the date field called 'handover date' is reached. This field exists in Task A
  • Now lookup if any subtasks under Task B are still unresolved (Task B is under the same epic though)
  • Depending on these 2 positive checks, it is to send an email (that part is easy)

Screenshot 2025-08-29 165457.png

Thanks.

2 answers

1 vote
Trudy Claspill
Community Champion
August 29, 2025

Hello @Harald Heinz 

Can the Epic have more than two Tasks? If so, how do you identify which task is A and which task is B?

Do all Tasks have a "handover date" field, or is that only in Task A?

Harald Heinz
Contributor
August 29, 2025

Yes, the epic has more than two different custom-created task types, I just named them Task A and Task B to simplify this request.

Only Task A has that field

Trudy Claspill
Community Champion
August 29, 2025

Let us say an Epic has 4 child Tasks.

Is it possible for more than one of those child tasks to have the "handover date" field?

Do you want to look at the subtasks of all the other child Tasks under the same parent Epic, or only one of the child Tasks under the same parent Epic?

If, in a case where you have 4 child Tasks, you want to review the subtasks of only one of the other child Tasks, how do you know which of those child Tasks is "B"?

0 votes
Matteo Vecchiato
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August 29, 2025

Hi @Harald Heinz ,

thank you for your question. Please try with the following automation condition:

image.png

Hope it helps

Harald Heinz
Contributor
August 29, 2025

Hi @Matteo Vecchiato Can I narrow this down to certain subtask custom-types (several and not the out-of-the-box Jira subtask), all existing under Task B?


And what about the first condition to look up the date field in Task A?

Matteo Vecchiato
Rising Star
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August 29, 2025

Hi @Harald Heinz ,

please try with this:

image.png

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