Scriptrunner Groovy email not received

[AbrahamA]

Hello

Trying to send email from Groovy in Jira7.4.4 (running from Scriptrunner console)

import org.apache.log4j.Logger
import org.apache.log4j.Level
def log = Logger.getLogger("com.onresolve.jira.groovy")
log.setLevel(Level.INFO)
log.info "AutoEmail error log"

import com.atlassian.mail.Email;
import com.atlassian.mail.server.MailServerManager;
import com.atlassian.mail.server.SMTPMailServer;
import com.atlassian.jira.component.ComponentAccessor;

def subject = "xxxxxxxxxx"
def body = "yyyyyyyyyyy"
def emailAddr = "ttt.k@ppp.com"

log.info("Email sent0")
SMTPMailServer mailServer = ComponentAccessor.getMailServerManager().getDefaultSMTPMailServer();
if (mailServer) {
log.info(mailServer)
Email email = new Email(emailAddr);
email.setSubject(subject);
email.setBody(body);
mailServer.send(email);
log.info("Email sent")
} else {
// Problem getting the mail server from JIRA configuration, log this error
log.debug("Email error")
}

My logs show

2018-07-23 12:07:06,082 INFO [jira.groovy]: AutoEmail error log

2018-07-23 12:07:06,082 INFO [jira.groovy]: Email sent0 2018-07-23 12:07:06,083 INFO [jira.groovy]: com.atlassian.mail.server.managers.EventAwareSMTPMailServer@2a2f6339[id=10000,name=APL SMTP Server,description=,server name=gpuer.gptu.xxxx.com,username=<null>,password=<null>,isSessionServer=false,defaultFrom=apl-jira@xxxx.com,prefix=[JIRA],smtpPort=25]

2018-07-23 12:07:06,091 INFO [jira.groovy]: Email sent

But I don't get any email.

Can you please let me know.

Thanks

Abe

[Mark Markov · Accepted solution]

Hello @AbrahamA

You code seems good, try to log email variable. And try to send email via mail queue and check how it goes at https://jira_url/secure/admin/MailQueueAdmin!default.jspa

import com.atlassian.mail.queue.SingleMailQueueItem
import org.apache.log4j.Logger
import org.apache.log4j.Level
def log = Logger.getLogger("com.onresolve.jira.groovy")
log.setLevel(Level.INFO)
log.info "AutoEmail error log"

import com.atlassian.mail.Email;
import com.atlassian.mail.server.SMTPMailServer;
import com.atlassian.jira.component.ComponentAccessor;



def subject = "xxxxxxxxxx"
def body = "yyyyyyyyyyy"
def emailAddr = "ttt.k@ppp.com"


log.info("Email sent0")
SMTPMailServer mailServer = ComponentAccessor.getMailServerManager().getDefaultSMTPMailServer();
if (mailServer) {
    log.info(mailServer)
    Email email = new Email(emailAddr);
    email.setSubject(subject);
    email.setBody(body);
    //mailServer.send(email);
    log.info("email"+email)
    SingleMailQueueItem item = new SingleMailQueueItem(email)
    ComponentAccessor.getMailQueue().addItem(item)
    log.info("Email sent")
} else {
// Problem getting the mail server from JIRA configuration, log this error
    log.debug("Email error")
}

also check atlassian-jira-outgoing-mail.log for some errors

[AbrahamA]

Thanks a lot