Scriptrunner WF validator

[Bharat Kalia]

How to make sure a ticket is only allowed to close with "Resolution = Duplicate" if there is one or more linked tickets of duplicate type?

If there is no duplicate ticket linked, user should get an error.

[Kristian Walker _Adaptavist_ · Accepted solution]

Hi Bharat,

The documentation page here includes examples of workflow validators that can help you create the validator you require.

This page has the Linked Issues examples, which show how linked issues of a certain type have a specific resolution and how you can modify this to achieve your use case. 

Also, you can see a workflow expression generator here, which you can use to generate a validator that suits your requirements. 

Finally, if you need further help creating your validator, please raise a request here so that the ScriptRunner support team can assist you.

I hope this information helps.

Regards,

Kristian

[Bharat Kalia]

Thank you @Kristian Walker _Adaptavist_ . Let me try the things you have suggested and see if I can create a validator.