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Scrum with "Team" as filter source cannot create tasks in backlog

Jeremy Lowrey September 9, 2021

Our team is trying to take advantage of advanced roadmaps and capacity planning using the "Teams" field.

We have 6 teams, all of which operate from a board that has issue sources like:

  project = SANDBOX AND "Team[Team]" = 1 ORDER BY Rank ASC

This works to display all of the tickets that were set using the drop down in the issue screen

dropdown.png

HOWEVER

When trying to create a task from the backlog screen or in a sprint using the create issue button the task disappears. I would have expected it to create a new issue with "Team[Team]" = 1 already set so that it shows up on the board because that is the behavior for labels, components, or custom fields ( Confirmed after trial and error)

backlog.png

outside project.png

How can I create a new task from my board and have it automatically add the team? We have many teams in one project so I can't just create a rule to automatically add team to all new issues in that project. 

1 answer

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Jeremy Lowrey September 9, 2021

I tried searching in the community posts and the best I could find was this link :

https://community.atlassian.com/t5/Advanced-Roadmaps-discussions/Constraints-and-best-practices-for-Teams-in-Advanced-Roadmaps/td-p/1777731

@Rhys Christian  You seem to be well connected with the "Teams" feature, are you aware of this limitation or know of a work around

The only thing I can think of is creating a custom field "Team_FilterWorkaround" that is a dropdown with my list of teams and creating automation to sync it with the "team" field using advanced fields but its very much so a hack that I would like to avoid.  

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