Search JIRA for deactivated users

[Eric Sebian]

My jira instance is connected to LDAP so when users leave the company their jira access is disabled. Unfortunately, the deactivated users dont show up when I do a search so that I can re-assign the requests. Please advise.

[Mahima_miniOrange_SSO]

Hello @Eric Sebian

This is Mahima from miniOrange.

After reading your requirement, I would like to suggest you User Management Plugin which can automatically deactivate the users who have not been active since long time which can help you to manage your users easily.

Feel free to reach out to us at atlassiansupport@xecurify.com or you can raise the ticket in case you need any help!

Thanks

[pdudzic]

You can use filters and groups.

We do it like this: all current employees, and other users, belong to some group that grants application access. When an account is disabled, it is also removed from these groups.

Then I do a jql search like:
resolution = Unresolved AND assignee not in (membersOf(jira-users))

It's a bit more than that usually, but for simplicity this is enough. The filter is used in a monthly subscription, so that project leads get reminders to clean up.