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Search for changes in a ticket fields

Sara.B
Contributor
June 4, 2024

Hello, is it possible to search history of changes in attributes/fields in tickets? this is already possible for status change with Changed jql. I want to find tickets where for example an attribute like issue type is changed

2 answers

1 vote
Matt Parks
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June 4, 2024

There are only a few system fields that allow you to search via JQL

  • Status
  • Assignee
  • Resolution

If you want to be able to search when a custom field was most recently changed, you could create an Automation rule to trigger when that field is updated and then set the value of a different custom field to the current time (using the {{now}} smart value).

This doesn't really help with the history, since you'll only be tracking the most recent time that the field was updated, but, if that's what you're looking to accomplish, it's a pretty easy way to accomplish it.

Sara.B
Contributor
June 5, 2024

What I am really looking for is actually to freeze somehow Filter result. I am using the filter result in docupedia page and I want to freeze the results in docupedia for example in a specific date, and I do not want to have any change in filter results in docupedia after this day. 

0 votes
Yuliia_Borivets__SaaSJet_
Atlassian Partner
June 4, 2024

Hi @Sara.B 

History searches with Changed operator are available for only six fields: Assignee, Fix Version, Priority, Reporter, Resolution, and Status. Unfortunately, it doesn't work for issue type.

Alternatively, to get specific fileds' changes, you can try Issue History for Jira from my team. It records and presents all issue changes in one place and it's possible to filter any specific field (standard or custom).

Here is an example with Issue Type changes:

jira issue type changes.jpg

The app works for Jira Cloud and Data Center. You can try it free for 30 days to see if it works for you.

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