Search refused

[Ludovic PLISSON]

Hello,

Which are the cases which cause the refusal of a search (identified by the red icon with the cross to the left of the field of research)?
Thank you !

[Manon Soubies-Camy]

Hello @Ludovic PLISSON and welcome to Community!

It usually stays red until you've finished your query. For example, my query is not complete:

But once it is, it becomes green:

Would you have a particular example to share?

- Manon

[Ludovic PLISSON]

Thanks a lot for your answers !

I wonder what kind of syntax error can trigger the error? (incomplete query and what else?)

For info, I write a small internal memo in French on the search in Jira.

[Ignacio Pulgar]

The red cross icon is displayed while the query cannot be executed without throwing an error, therefore not returning any issues.

This usually occurs when there's a syntax error as well as while you are typing a correct JQL, but you have not finished typing it yet.