Searching for short text does not return results

[Meytal BM]

Hi, I havea. text-field (read-only). One of the values in the text field is "IS". When i try to search for that in the Issue Navigator, it does NOT return results, yet I do know for a fact it is there in the field value.

I am not sure why this is,  but could it be because it is only 2 chars search?

I searched for some answers and the only thing i could find is about stemming, which i have no clue if that is actually the reason why it doesnt return results.

This is my JQL

project in (ABCDE) AND "Department[Short text]" ~ "IS"

Any thoughts?

[Daniel Turczanski - JQL Search Extensions · Accepted solution]

Hi @Meytal BM  ,

As Piotr has pointed out, standard JQL doesn't easily allow to search for a text with special phrases.

You may consider using our professional indexing service:

• JQL Search Extensions

After you install the app you can simply search:

issue in wildcardMatch("Department[Short text]", "*IS*")

Check out the docs for more information.

I hope this helps!
Daniel

[Meytal BM]

@Daniel Turczanski - JQL Search Extensions  works like a charm! thank you

Btw, i already use this addon, so didnt know i could do that.

[Daniel Turczanski - JQL Search Extensions]

Ah yes, hi! 👋 Glad to see you in the forum :)

[Mahuza Menza]

let me share my knowledge.
A search index contains specific words and special characters based on the indexing language used.

[Piotr Zadrożny _Eyzee_]

Hi @Meytal BM 

Word IS is one of Reserved words and as such is ignored from the search index. You can read about this here in section Reserved words.

You can make Jira Cloud find issues based on the presence of these reserved words by changing the Indexing Language to Other (under Administration > System > General Configuration).

Best regards,

Piotr

[Meytal BM]

Thanks @Piotr Zadrożny _Eyzee_ . If i change the configuration to "Other", what is the downside/impact of it? I want to know what i need to take into consideration if i change it to Other. thanks again

[Piotr Zadrożny _Eyzee_]

Indexing language is responsible for how specific words and special characters are stored in the search index.

I'm not sure, but the only impact I see is the way text searches in JQL will work (for example fuzzy searches or word stemming may not work properly). After changing the language, the index will probably rebuilt itself. We do not lose any data but may notice in some circumstances decrease of text searches quality. You can always change back to English if you notice any problems.