Searching with the Epic key in the Parent field the epic is not found

[Vishnu Vardhan Chenna]

Hi Community,

When I'm trying to create Bug(issue type) and in the parent field I was search the epic with the key from another project the epic was not found in the parent field and the epic is in done status.

could please help me to resolve this.

regards,

vishnu vardhan.

[Ste Wright]

Hi @Vishnu Vardhan Chenna 

A few simple checks to start with...

• Is this a Company-managed or Team-managed Project?
  • Team-managed Projects must use an Epic from within that single Project - cross-Project parent/child relationships only work in Company-managed
• Do you have access to both Projects? And does this include edit/link access?
• Can you select other Epic(s) as the parent? Or do all Epics not work?

Ste

[Walter Buggenhout]

Hi @Vishnu Vardhan Chenna,

You may have answered your own question. When I simulate this, I see the option to display closed issues as well:

 

After selecting the show done issues checkbox, the epic I'm looking for appears in the list.

Hope this helps!

[Walter Buggenhout]

On a side note. If the epic you're looking for is in a (different) team managed project, this won't work. In team managed projects, you can only link issues to epics from the same project.

[Matt Parks]

To clarify, that 'Show done issues' triggers off of the 'Epic Status' field, not the Status field, so it may not behave exactly as you'd expect.