Send email 1hr after issue creation

[Gavin McMenemy]

Hi, 

I'm trying to figure out the best approach to automate some common tasks using Jira Automation. This is the first one. 

When an issue is created, After 1hr, check whether the following firlds are empty:

• Component
• Assignee
• Description

If Empty email Reporter.

I have the email as I want it but I can't figure out how to do sort out the scheduling.
I just want it to send 1 email, 1 hr after creation so that the user has the opportunity to fill in the fields before automation triggers. And I don't want my users bombarded with the same messages on a regular schedule

[Michel Neeser]

Hi @Gavin McMenemy

My suggestion would be to start your rule as follows:

Every hour, this will return the issues created over an hour ago where the fields you mentioned are empty.

Hope this helps.

[Igor Medeiros - Modus Create]

Hi @Gavin McMenemy 

If you're looking for alternatives, our App Notification Assistant for Jira may assist you in this case.

The app offers fully customizable triggers, including scheduled notifications, and it's able to evaluate JQL filters as well.

Additionally, you can build your own templates and notification rules.

Feel free to reach out.

[Gavin McMenemy]

As a follow up to this, I've spent a wee while looking and there doesn't appear to be a "wait" trigger so how do people manage this sort of task?