Send periodic email notifications to users in jira

[Krithica Gowri Shankar]

Hi,

I need to send notifications to the users of overdue tasks on a daily basis.

The assignee of the issue and the user in Custom field (Implementer)has to be notified of these overdue tasks.

Daily morning it has to check for the overdue tasks and send notifications to respective assignee and implementer.

Let me know how to achieve this.

Thanks,

Krithica

[Alexey Matveev · Accepted solution]

Hello,

You can create a JQL filter to choose the required issues (use assignee = currentUser() to filter issues for the current user) and then make a subscription to the group, which must receive the issues. In the subscription you can choose the time when you want the issues to be sent.

You can find more info here:

https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html

[Krithica Gowri Shankar]

Thank you so much. Can u please let me know if any method available other than subscription filter ?

Krithica

[Alexey Matveev]

That is the only way out of the box. It is easy to setup and works fine. In other cases you would need to write scripts or plugins.

What you do not like about subscriptions? 

[Krithica Gowri Shankar]

I just want to know if there are any other easier methods.

Thank you

[Abhishek Barnwal]

In subscription there is no option for send mail format