Sending email and adding a comment to the board

[Traci Hawes]

I would like to send an email from my outlook and then that email get added to a specific issue. I would be managing multiple issues so it needs to be a unique email per issue that gets included in the cc box of the email

[Britta Neugebauer _yasoon_]

Hi there @Traci Hawes

thank you for your question! I work for yasoon, a company that has developed an integration for this use case. With Microsoft 365 for Jira, you can create issues from Outlook emails. Check out this short demo on YouTube:

The app is free for up to 10 users and available at the Atlassian Marketplace: Microsoft 365 for Jira - Outlook Email, Teams, Calendar | Atlassian Marketplace

Don't hesitate to reach out and schedule a demo: Meet Microsoft 365 for Jira (office365.com)

Best,
Britta