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Service Desk Automation - Create a linked issue

ktran
Contributor
August 23, 2019

I set up a project for a colleague who is the project lead.  The automation to create a linked Jira Software ticket kept showing my name as the reporter and I kept getting notification.  

How do I remove my name as the reporter and having the project lead shown as reporter?

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Jack Brickey
Community Champion
August 23, 2019

You will need to change the “run as” config for the specific automation. Change to by user who triggered event.

ktran
Contributor
August 23, 2019

Thanks for the quick response.  I am not quite know how to make the change you mentioned.

Jack Brickey
Community Champion
August 23, 2019

If you are an admin go to project settings > automation and inspect the various automation rules. There is a icon at the top of each the check the run as. 

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