Set and hide Summary during issue creation?

[Jonathan Smith]

In cloud, I am looking to set the summary field to a default value and hide it during issue creation. 

• Setting the summary on the create screen is also an option - if possible.

We can do this with scriptrunner on server, but are we able to do this out of the box with Jira automation or cloud post functions?

Thanks for any feedback!

Jonathan

[Nic Brough -Adaptavist-]

You can not do this, and you shouldn't be doing it either.  The summary field is the most important field that a human puts into an issue when they raise it, and it's not automatable deliberately, because the field is there for the humans to summarise what they are asking for.

[Jonathan Smith]

@Nic Brough -Adaptavist- 

 We have a function outside of Jira that we are trying to incorporate into Jira.

• We only want users to fill out 3 fields on their create screen.
• We don't use Summary for reporting purposes for this issue type.

Example:

My business units want their create screen to be as clean as possible, so while I understand Summary is required, I am looking for a way to prepopulate it and potentially hide it (like how we handle this with ScriptRunner).

If you have any other suggestions, feel free to share.

[John Funk]

Hi Jonathan,

The only way I know to do it is to get Jira Service Management and create your form there. Then you can hide a field (even Summary) and give it a predetermined value so the create will still happen. 

[Jonathan Smith]

@John Funk Darn. No, we would be only using Jira Work Management. Thanks for your time.