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Several users are having issues logging their time

Mitch Alves
Mitch Alves
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February 7, 2017

Note the error screenshot below received by the users when trying to log their time against a task:

JIRA_Log_Error.png

 

We have had JIRA for years, and just start happening now in 2017.

No modifications were done by any admins.

Can someone assist?

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Like Jobin Kuruvilla [Adaptavist] likes this
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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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February 7, 2017

I am afraid you will have to raise an Atlassian support ticket for this. I would also check if you have recently installed a Connect add-on or not. Looks like a javascript issue.

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