Show / Hide SLA div from issue view screen based on user role

[Michel Barros]

Hi folks,

I need to hide SLA div from issue view screen based on user role. Cause I don't want to expose internal SLA information to customers (cause we opened our JIRA URL for our customers). So, when the user belongs to the Customer role, I need to hide SLA div.

In order to achieve such result I tried to use Behavior ADD-ON. But, since JIRA Service Desk fields are not hideable, it was not possible to use such option.

After that, inspecting elements from issue view screen I identified the id of SLA div, which is: 

<div id="sla-web-panel" class="module toggle-wrap">

...So I thought to use some JS as a possible solution.

The main problem is I'm not a good programmer... 

So, could you please send me some JS codes to address this particular need? Thanks in advance. Best,

Michel

[Michel Barros · Accepted solution]

In fact I discovered my own need was to hide SLA div panel based on a specific group (not a role).

Due to that, I wrote the code below, put it into Summary description in the respective field configuration scheme and it worked properly.

<script type="text/javascript">
	jQuery(document).ready(function() {
JIRA.bind(JIRA.Events.NEW_CONTENT_ADDED, function (e,context) {
        hideSLAPanel();
    });
        hideSLAPanel();
function hideSLAPanel()
{
        var user=getCurrentUserName()
        if(isUserInGroup(user,'<define your own group here>')) {
	    AJS.$('#sla-web-panel').hide();
        } else {
	    AJS.$('#sla-web-panel').show();
        }
 }
function getCurrentUserName()
{
var user;
     AJS.$.ajax({
        url: "/rest/gadget/1.0/currentUser",
        type: 'get',
        dataType: 'json',
        async: false,
        success: function(data) {
            user = data.username;
        }
     });
     return user;
 }
function getGroups(user)
{
var groups;
     AJS.$.ajax({
        url: "/rest/api/2/user?username="+user+"&expand=groups",
        type: 'get',
        dataType: 'json',
        async: false,
        success: function(data) {
            groups = data.groups.items;
        }
     });
     return groups;
 }
function isUserInGroup(user, group){
    var groups = getGroups(user);
    for (i = 0; i < groups.length; i++){
         if (groups[i].name == group){
              return true;
         }
    }
    return false;
 }
});
</script>

Rest APIs are GREAT, specially if combined to JS. 

[Jesse Anderson]

Is it possible to do the same thing based on project role instead of group?

[Michel Barros]

Jesse, I think so, but you will need to check APIs library in order to localize Project Role availability. If not available, you will need to write a JS code using project role objects and collections to interact using an specific user. Please let me know whether such information will help you. Best regards, Michel Barros

[Daniel Alonso]

Any idea to use this solution on Cloud?

[SB]

I would also like to know the answer to this.