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Vasil
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 3, 2020

Hello team I have question I have a problem when I want add somebody to comment I cant Sign him, I write @[deleted] but I this person don't show me.

1 answer

1 vote
Gökçe Gürsel {Appfire}
Atlassian Partner
July 3, 2020

Hi Vasil,

Welcome to the Atlassian Community.

It's possible that you don't have the necessary permissions in the permission scheme that the project is using. You can only mention(@) people who have the right to view an issue. Also, the user you want to mention should have Browse Users global permission as well. Check out this discussion: https://community.atlassian.com/t5/Jira-questions/Can-t-Mention-other-users/qaq-p/5238

Also Atlassian documentation on this topic: https://confluence.atlassian.com/adminjiracloud/configuring-permissions-776636357.html

https://confluence.atlassian.com/adminjiraserver/configuring-permissions-938847140.html

 

Let me know if you have further questions.

Best,

Gökçe

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