Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Site Administration Access

Sherlin Sunanda Atluri
Sherlin Sunanda Atluri
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 18, 2019

I have access as Admin and System Admin in Jira but still I am receiving access denied page when I try to click on Site Administration to pull list of users in Jira. Can you please help

Answer
Watch
Like Be the first to like this
352 views

3 answers

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 19, 2019

System admins are not site admins - you need to be added to the site admin group as well.

Reply
0 votes
Sherlin Sunanda Atluri
Sherlin Sunanda Atluri
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 19, 2019

They have added me in both system-admin and admin groups in Jira. Also cross checked all the groups they are in too but still unable to access site administration.

Reply
0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 18, 2019

You will need one of your site administrators to add your account to the list of site admins.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.