Smart commits don't affect the time tracking anymore

[Jonathan Gagne]

Is there any issue with Jira right now? I always use smart commits with this repository and Jira project and suddenly the commits is logged into the issue but the time tracking is not changing anymore. Any reason why it's just stop working?

[Jonathan Gagne · Accepted solution]

Issue:

Smart commit such as "JGC-8 #done #time 3h My commit comment" are visible into the ticket JGC-8 section "Development", however the task workflow,  and time tracking are not changing anymore.

Step to reproduce:

1. Change your Atlassian account email
2. Smart commit with your Atlassian account name without changing the Git config user.email.

Resolution:

Use the command line "git config user.email your_new@email.com" and your next commit will change the workflow,  and time tracking properly.

[George Mihailoff]

@Jonathan Gagne do you find the end results of time tracking via smart commits good enough? I've tried it once and realized that I never could accurately remember how long I was working on it unless using a timer or something similar.

[Jack Hunter _HeroCoders_]

Hello @George Mihailoff,

If you struggle with the correct time reporting, I suggest trying a Jira app that automates time tracking process. 

There is a Clockwork Automated Timesheets app in the Marketplace that lets you track time in two modes:

• manual with Start/Stop timer buttons - so you need to remember to start the timer when you begin your work, and stop the timer at the end
• automatic - timer starts automatically when an issue goes to In Progress category status (blue color) and stops when the issue goes to any status of category Done or Open (grey and green statuses)

Cheers,
Jack