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Smart values for notification

Alixanne FERAUD
Contributor
July 24, 2023

Hello i need help to find 2 smart values:

 

1- I want to identify the field that has changed.

My automation is good and notifications also, i just nedd to see the name of the updated field / belw in bold.

my rule is.....:

So add a comment on related ticket:

Ticket updated : {{issue.issuelinks}}
FIELD NAME : From "{{fieldChange.fromString}}" to "{{fieldChange.toString}}"

 

the result is in screenshot below, but i need to display what field has changed: 

Capture d’écran 2023-07-24 145434.png

 

So if you know the smart value i'll be very happy :)

 


2nd need is: when i add a comment on parent issue, my rule adds a comment on linked issue , i found this value below, but it's not the good, i want to change it.

=>{{Issue.Comments.last.Body}} 

Because with this value the body is from the comment before to the one i just put. i want reported body from the comment i just put (not the one before)

i need something like :  {{Issue.Comments.Now.Body}} or current, or just added i don't know.

 

thank you again for your precious help

 

regards !

 

1 answer

1 accepted

0 votes
Answer accepted
Jehan Bhathena
Community Champion
July 24, 2023

Hi @Alixanne FERAUD ,

For the first question, you can print out all the values available in {{fieldChange}}, this way you can see if this prints out the Custom field ID or perhaps the name of the field that you are looking for.
image.png

For the second question I would recommend starting a new tread it is better to keep this thread dedicated to one question.

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