Some epics still visible in the "All Other Issues" Group, after grouping them by components.

[Jacob Faller]

Good Morning from Austria,

The issue I am experiencing is regarding the grouping functionality in a plan (not a board). By default all epics visible are grouped into the "All Other Issues" group.

As expected, once I create a new group and select the component by which to filter, a new group is visible showing all epics with the selected component.

However, I would expect the Epics that have now been grouped into the new group, to be excluded from the "All other issues" group. Strangely this is only the case for some Epics. In other words: Some of the epics in the new group, do not show up in the "All other issues" group, while others do.

I have looked at the Atlassian documentation to review the process through which one created groups by category and cannot find what (if anything) I am doing wrong. 

Thank you for any help!

Very Respectfully,

Jacob

EDIT: Screenshots have been added. One screenshot shows the new group "Client management", which groups epics by the "client management" component. The two epics in the screenshot are however still parallelly contained in the "All other issues" group

[Tomislav Tobijas]

Hey @Jacob Faller ,

Could you maybe share some screenshots regarding this issue together with these examples of Epics that are 'wrongly grouped'?

This (images/screenshots) could help a bit further whenever troubleshooting the issue someone is experiencing.

Cheers,
Tobi

[Jacob Faller]

Hi @Tomislav Tobijas ,

I added the screenshots. Completely forgot about that!

Thanks! :)

Jacob

[Tomislav Tobijas]

Cheers @Jacob Faller !

Depending on the hierarchy you're displaying within the plan (e.g. Epics and everything below), I suspect some of the child issues don't have this "Client Management" component assigned to it? I suspect that might be the reason Epics are being displayed in "All other issues" as well.

If that's the case, you could probably do something of the following:

1. Adjust the view so it displays only Epics (or just levels below)
2. Add components to (all!) child issues as well

I recall that recently I had a similar discussion and we raised similar ticket/feature suggestions on the topic of plans and grouping by Components:  JRACLOUD-87660: Jira Plans Group By filters children items 

[Jacob Faller]

Ah yes, that's it!

Once I add the component type to all the child elements of an Epic, it is sorted out of the "All other issues" group. 

Yea the ticket seems to describe the same issue. I think a new option would be great to build in some sort of "default inherit component" (or inherit whatever category one may be filtering by).

Thanks a lot @Tomislav Tobijas !!