Something's gone wrong when browsing projects

[andam_maryuni]

Hi, I try to access https://axamandiri.atlassian.net/secure/BrowseProjects.jspa and i got notification "Something's gone wrong". I access this URL from an email invitation from my collage in the same project.

[Yatish Madhav]

Hi there

I am experiencing the same this morning - I had a look at the https://status.atlassian.com/ page and all are Operational. But on few refreshes and some collegues doing the same doesn't resolve this.

Please advise where the issue is and how to better monitor this for our org?

Thank you

Yatish

[Ste Wright]

Hi @Yatish Madhav 

This isn't the same issue, given the question was from April :)

I've left a comment on your newer question.

Ste

[Yatish Madhav]

Hi @Ste Wright - OK thanks. I posted here as well as it seemed related and one of our users experienced it like this. Even though he has been using Jira (no changes in permissions) for about the past month. Thanks again for the swift replies.

[Ste Wright]

Hi @andam_maryuni

This could be a range of issues - but likely, it's permissions based or user-access based - or both!

You aren't logged in based on this screenshot (see the right arrow in the bottom-left of the image) - do you have a user licence for this Jira instance? Try logging in then viewing the link again!

If you can't login, I'd check with your colleague or your Jira Admin team.

Ste