Cannot create issue due to invalid license: Sorry, you can't create any issues right now, as you need to have access to a JIRA application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.
I send an email Support@example.com from my email account (james@example.com) it gets processed by email handler and creates a ticket.
My boss sends an email to Support@example.com and it gets ignored and the log is spammed with
2020-04-06 16:42:00,734 WARN [Support-LIVE-POP] Caesium-1-3 anonymous Board Jira Board Jira[10801]: Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a JIRA application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
every minute. When I log into the email account his email is just sitting there getting ignored. Mine disappears 30secs after it arrives (it gets processed fine)
We both have jira software access. And it was working fine for him for the past 5 years. And it stopped working today or some time last week. And nothing has been changed since. It worked for him fine early last week. Jira has not been upgraded or had configuration changed since.
JIRA Software 7.5.0
10 users (10 used)
What information do you need to fix this?
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