Sprint in team-managed project

[Rob Marshall]

We are moving all issues from our company-managed project to our team-managed project. Some of these issues are linked to Sprints. You can see the Sprint in the migrated issue from company-managed project to team-managed project. But it does not appear on our Sprint Board.

Then, we created the sprints in our team-managed project and tried linking the issue to the new Sprint. It seems we can link the issue to the new Sprint but when we go to the backlog to Start the Sprint, no issue appears linked to the Sprint.
How do we re-establish the link in the team-managed project?

[Bill Sheboy]

Hi @Rob Marshall 

You describe moving issues from a Company-managed to a Team-managed project.  The Sprints are associated to the project, and so anything you try to re-create / re-assign the Sprint field values to the new project will not preserve reporting, etc. in the new project as the Sprints did not happen there.

For this type of move, my recommendation would be:

• only move the issues not yet done to the new project
• start fresh with Sprints and reporting
• when you need to refer to earlier Sprint reporting, look a the old Company-managed project
• eventually, the old reporting from that project will be less relevant as the team improves its practices and may be ignored and the project archived

Kind regards,
Bill

[Rob Marshall]

Hi @Bill Sheboy 

Thank you for your reply.

Take care,

Rob

[Asad]

Hi Rob, as per my understanding, after creating the Sprint in the team-managed project, go to your issues and manually link them to the new Sprint. A reindex might be required to ensure everything is synced properly. As a Jira Admin, go to Jira Settings > System > Indexing > and perform a reindex. This may resolve visibility issues between the Sprint and the linked issues. Hope this helps!

[Bill Sheboy]

Hi @Asad 

This question is for Jira Cloud, and that does not have customer-accessible database indexing features.  What is the source of the information for your suggestion?

Kind regards,
Bill