Sprints not visible by RTE members

[ibm_kustagi_mercedes-benz_com]

Hi Team,

   In Agile Hive , the RTE members are not able to view the Sprints.I have verified the Project permission and seems the permission are in place but still user not able to view.

Can you let me know what would be the issue.

Attaching screenshot from user perspective.

[Daniel Roller · Accepted solution]

Hi @ibm_kustagi_mercedes-benz_com

Thank you for bringing this up with Agile Hive. For any future product-related inquiries, I recommend visiting the Agile Hive helpdesk at https://seibert.biz/ahc-help, where we can offer quicker support.

Regarding this issue, it appears that the user attempting to access Sprint Mapping in Agile Hive does not have the necessary permissions for Agile Hive Project Settings. Please visit https://seibert.biz/ahc-permissions to confirm that the user has the necessary permissions: the 'Manage Sprints' Jira permission, along with either the 'Administer projects' Jira permission or the 'Administer Agile Hive projects' permission for the same project. These permissions are required to access Sprint Mapping.

Based on the screenshot, it seems the user currently only holds the 'Manage Agile Hive Project Members' permission, which does not grant access to Sprint Mapping-related actions.

Hope this helps!

Best,
Daniel

Product Owner Agile Hive