Status button of the Jira ticket has changed its position

[Cristina Ho]

Hi Atlassian Team,

Thank you for continuously “optimizing” the user experience. The recent relocation of the Status button has certainly made an impact — just unfortunately not in the productive direction many of us were hoping for.

Previously, the button sat neatly at the top right, right above the Details tab — perfectly visible, easy to access, and aligned with how we actually work. Now, having it placed under the Jira title on the left means we get the added daily exercise of scrolling through long comment threads just to update a ticket status. While I'm sure this was not intended as a productivity challenge, the end result is that statuses are more frequently forgotten or missed, and tickets get overlooked. Naturally, that does wonders for both workflow efficiency and team morale.

If this change was meant to improve usability, the outcome suggests otherwise. When a UI adjustment increases friction instead of reducing it, perhaps it's worth reconsidering — especially when a large number of users are experiencing the same disruption.

It would be greatly appreciated if you could revert the Status button to its original top-right position, or at least provide an option to do so. A change that truly improves efficiency will always gain support — but this one has only added unnecessary burden to daily operations.

Looking forward to seeing this “enhancement” enhanced again.

[Robert Karlsson]

Just got the change. It is a horrible placement, before i did not have to scroll to change or see that status of a ticket. Now i have to do both. And it was a WTF moment as i could not find it. I tis hidden under the title.

If you are going to destroy your UI at least let people move things around so we can use the UI with good UX.

[Troy Anderson]

"more visible" = off screen.  Is that some kind of down-under logic?

[Luka Balac]

Never in my life have I created an account somewhere in order to post a comment regarding UX problem or a bug, until now! 

The position of the button is highly disruptive on so many levels i won't even get into it. Please revert!

[Ladislav Varga]

Same here, it took 30sec to find that button.

[Cara Donson]

Atlassian, this needs to be put back. It's not consistent between project types, so this is now in a different place for service and software. It needs to be back where it was so that it is immediately accessible when working on a ticket no matter how far down the page you are.

[Heather Furr]

Whoever agreed that this was a good change to make does not use this product. 

[RBAtkins0n]

This is an annoying change, this should be optional at least!

[Sebastian Bock]

+1

[Shashank]

This seems like such an unnecessary change? Why would a ticket Status randomly be underneath the ticket Summary/Title vs in the Details with the rest of the context fields?

Or at least provide us the option to decide where we would like for it to live :) 

If you are scrolling through a ticket, you can't quickly reference it on the side panel, but have to scroll all the way back up to see it, as it gets hidden with a scroll right away.

And everything with the UI is being shifted heavy on the left side of tickets and product now. There's no balance.  At least can we have an option to change it back. Whoever dislikes this change can change it back.

[Nicholas DeMartin]

Please provide instructions for how to relocate the button to the top right. 

[andreas_merkel]

Happens on our instance today as well. I vote for "make it configurable" if there is really someone requesting this position of that status button. For the majority of users this position seems to be not convenient. 

[Karol Gancarz]

I want to second this. Either put it back were it was or make this configurable, please.

This change also creates a lot of wasted space above the details panel where a lone Automation button now lives. If the status button is not going to use up that empty space, the remaining Automation button should also be moved somewhere else. This is really painful to look at.