Status is disappearing

[ryanbriggs]

I am currently encountering a strange issue with the Status field disappearing on Jira Issue views. On both the side panel when viewing from the backlog or viewing the issue entirely, when the page is loading the status is visible then disappears straight away.

Is anyone else seeing this strange behaviour/know how to resolve it?

[John Funk · Accepted solution]

Hi Ryan - Welcome to the Atlassian Community!

Have you tried the Old Jira View to see if it happens there? Or have you tried a different Browser? Which browser are you currently using?

[ryanbriggs]

Hi John, Thanks for your reply. 

I have switched back to the old view and can see the status again thanks.
I am using Chrome and also checked on Safari and get the same disappearing status, so something strange happening I guess.

[John Funk]

You might want to open a support ticket with Atlassian just to alert them to what is going on. You can submit that here:

https://support.atlassian.com/contact/#/

Also, if this took care of your question for now, can you click the Accept answer button so it will close out this discussion? Thanks!

[ryanbriggs]

Will do, thanks John.

[John Funk]

@ryanbriggs - What ended up being the resolution?

[Shirish Sharma]

Exactly the same is happening to me. It was working until this morning and now suddenly the Status field is disappearing. It appears for a second and then it is gone.

[John Funk]

You probably need to submit a support ticket with Atlassian here:

https://support.atlassian.com/contact/#/

[Shirish Sharma]

Sure, added a ticket. Did it resolve for you?

[sophie]

We're also now having this issue on only one of our boards after a workflow update (renamed a few fields).

Status appears then disappears. Its fixed by switching to the old view (which I don't want to do).

I'm hoping its a temporary issue as I made some larger changes that need to propagate through our system so expect it may get fixed over the next day.

[Simon Tilbury]

Have the same issue. Did you ever get a resolution to this

[Avinash Vishwakumar]

Facing this with our instance as well. Except for us it is the Sprint field. Any ideas?