Stopped receiving email notifications

[GladysA]

I am no longer receiving email notifications for updates/comments JIRA. I have confirmed that my settings are correct. My coworkers aren't having the same issue. It seems like my email was added to the suppression list.

[Igor Medeiros - Modus Create]

Hi @GladysA 

This is Igor from Modus Create and I believe that our app Notification Assistant for Jira can solve this problem for you.

Our documentation is available at https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/overview.

Feel free to get in touch with our team!

[John Funk]

Hi @GladysA  

You should submit a support ticket to Atlassian to have them investigate.

https://support.atlassian.com/contact/#/

[Nikola Perisic]

Hello @GladysA 

Usually, yes this is the case. Reference: https://community.atlassian.com/t5/Bitbucket-questions/Stopped-receiving-email-notifications/qaq-p/2567341

I added an Atlassian tag so this gets higher visibility, unless you want to raise a ticket.