Story Disappearing from Sprint in Backlog View

[Adam Reusche]

I have recently added the workflow status "Blocked" to our workflow per a request from one of our devs.

When they use it on a story that is not in the current sprint, the story disappears from the backlog view when they refresh the page (this doesn't happen on the active sprint). Yet it still appears if you manually search for it.

This is a fresh project with nothing special added beyond the workflow statuses. Why is this happening? 

[Trudy Claspill · Accepted solution]

Hello @Adam Reusche 

You appear to be working with a Team Managed project.

After adding the status to the workflow did you map that status to a column?

Go to Project Settings > Board > Columns & Statuses. Make sure the status is mapped to a column vs. being in the Unassigned Statuses column. 

[Adam Reusche]

This was it! Thanks Judy!

[mabel.montalvo]

I'm having the same issue and all the statuses are mapped correctly. This started happening this week but not any of my other projects. I've cross referenced with 3 other projects and the configuration, mapping and filters are all the same. In addition, I'm unable to close older sprints because the stories are gone. This only happens when a story is marked done and done is mapped correctly.