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Story points error while creating Story using REST API on Jira Cloud

Prashant Bhosale January 17, 2019

Hello,

 

I am importing tickets from Assembla to Jira Cloud.

Getting below error, while creating Story type issues using REST API:

:customfield_10026=>0}}' => NOK (key='customfield_10026 (Story Points)', reason='Field 'customfield_10026' cannot be set. It is not on the appropriate screen, or unknown.')

I do checked with below

  • User having permissions - jira-administrator and project-administrator
  • Field is attached with required Screen
  • Board settings board_settings.JPG

1 answer

0 votes
Shamim Ahmed
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February 16, 2019

I had the same issue. From the home page you need to go to JIRA Settings > Issues > Custom Fields > Story Point (click 3 dots) > screens > check all screens. It should work then

Prashant Bhosale February 21, 2019

@Shamim Ahmedits already there.

Sanjeev Deshpande
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July 7, 2020

Thank you. This solved my problem

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