Story type issues not showing in backlog nor in Kanban board

[Manon Bourgeois]

I just found the problem .... Removing the sub filter on the board fixes the issue.

Tks 

Manon

I've been struggling trying to figure out what's is wrong with my system & I can't find it. I've read pretty much all the documentation I could find on the web, including in the forum. I've checked my board filters & board settings many times.   

I've configured many projects with same configuration but this is happening only on one of them.

I'm using Cloud.

My problem:

Story type issues are not showing in the backlog nor the kanban board of my project. All other types are showing ok.

I have 5 issue types: Initiative, Epics, Story, Spike, bug, task & subtask.

When I create a Story type issue, this one doesn't show anywhere except from the left side Issues menu. Creating a bug or any other issue type works well i.e. they show up in the backlog as expected.

This is the filter for the board that I am using:

project = GCT ORDER BY Rank DESC

I also have this sub filter: fixVersion in unreleasedVersions() OR fixVersion is EMPTY

Changing the status of the issue doesn't help.

All the different statuses are correctly mapped to column in the board settings.

PV To Do is grey & this is intent, this status is also used in a different QA Kanban board. This PV To DO state is a different one from status To Do:

Note: This was working fine 2 weeks ago, I must have done a change somewhere in the config causing this problem :-( 

Any help would be greatly appreciated.

Tks.

Manon

[Manon Bourgeois · Accepted solution]

I just found the problem .... Removing the sub filter on the board fixes the issue.

Tks 

Manon