Story with multiple subtasks - automate notification to subtask assignees when any subtask done

[Gail]

SCENARIO:

I have a story with multiple subtasks i.e. requirements, development, test.    Is it possible to automate this:

When subtask A completes --> notify assignee of Subtask B

I went through all the documentation I can find, but I didn't see anything like this.    This rule is applicable for ANY story with subtasks.

Thanks in advance.

[Stefan Salzl · Accepted solution]

Hi @Gail 

If this follows a standardized process and the subtask does have any special configuration to be detected then it might be possible. Without specifying the subtask into more details the automation rule just sees "subtasks".

The Question is:
How does the automation rule know which one of the subtasks to notify?

Best
Stefan

[Gail]

So far my process is:

• When anyone creates a STORY then an automation is triggered to create 4 subtasks

If I standardly named them like 1 - ABCD, 2 - EFGH, 3 - IJKL, and 4 - MNOP do you think I can use that in the new automation?

[Stefan Salzl]

Hi @Gail 

This is an example that worked on my side:

• triggers when subtask with Summary 'ABC' is transitioned from 'in Progress' to 'Done'
• checks for another subtask within same parent than trigger issue with summary that contains 'DEF'
• adds comment to recently found issue (DEF) that mentiones the assignee of this issue

Please let me know if this helps.

Best
Stefan

[Gail]

This is EXACTLY what I needed!   Thanks so much

[Stefan Salzl]

AWESOME 🎉