Hello all,
I've modified a workflow so that a Sub-task is created when customer Bug is Resolved and Service Case ID not empty, with the following fields:
Summary: Dev Automation needed
Assignee: the developer of the parent Bug
I would like to find a way to check if a sub-task already exists prior to creating one with the same title.
The criteria is to not create a sub-task if another one with the same summary is found.
Any suggestions?
Kind regards,
Iro