Submit Form without logging in

[Josey Varughese]

Hi,

I am setting up a team-managed business project, which is a ticketing system for our department. I have created a form so that issues can be created using the form. Only my team has access to this Jira project but the form needs to be used by the entire company. Is there a way to do this without having them log in?  Is it possible for me to allow anyone with our domain can send this form?

[Karim ABO HASHISH · Accepted solution]

Hello Josey, you may try the below approach

•  Give "Anyone on the web" the create issue permission
• Add text field "Email Address" to the creation form and make it mandatory
• Add workflow validation "Regular Expression Check" for email address field to check the field format against the below expression

^[A-Za-z0-9._%+-]+@mydomain\.com$

[Josey Varughese]

Hey Karim,

Thank you for your response. I apologize but I am a novice with Jira. I have only used Jira before, but this is my first time setting it up. I only have 3 access types for the Team-Managed Project. Open, Limited, and Private. Open being the most open, it only allows people within the Jira site to access it. What you described is exactly what I what but after lots of searching, I don't think that is available in my Jira product.

Any help is greatly appreciated.

Thank you

[Karim ABO HASHISH]

hi Josey,

allow anonymous access should be available in the standard plan subscription and it is called public. try the below article it should help you with setting anonymous access 

https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/

[Karim ABO HASHISH]

hi @Josey Varughese let me know if you still need further assistance.

[Josey Varughese]

Hey @Karim ABO HASHISH ,

I didn't want the permissions to be changed site wise so I went ahead and create a new permission with what I wanted exactly. The problem now is, I am unable to assign that permission to only that project. Is this something that I missed or is that functionality not available?

[Karim ABO HASHISH]

Hey @Josey Varughese 

It seems that the permission Scheme you are trying to modify is shared among several projects, so here what we are gonna do

Pre-requisites

For your special project, i would recommend to use a company managed project instead of Team managed project. if this is not the case, you will need to create a new one.

here is how to verify your project type, open the project list and check the type as below


Solution - Create a dedicated permission scheme and assign it to your project

1.  While you are logged in (wait for few seconds) type gg on the keyboard, this will open the special admin menu and then type permission schemes.
   
   
2. Make sure that the permission scheme used by your you project is not used by other projects. If this is not the case, copy the permission Scheme
   
   
3. Now let's assign the new copied scheme to your project. go to your project and from project settings, go to permissions then from top right Action Button select 'use different scheme'
   
   
4. Select your copied permission scheme
   
   

Now you can modify project permissions without impacting other projects.

Let me know how it went for you and if any further elaboration is need.

Cheers,

Karim

[Josey Varughese]

Hey @Karim ABO HASHISH,

That worked like a charm. Not sure why I didn't go that route, to begin with. Thank you for all your help.

For anyone with the same issue, you need to have admin access to create a company-managed project.

[Karim ABO HASHISH]

Hey @Josey Varughese 

Glad it worked for you. Don't hesitate to come back to the community anytime you have any questions. Good Luck :)

Cheers,

Karim

[Karyna Tyrnavska _SaaSJet]

Hi, @Josey Varughese !

You can use Smart Jira Forms add-on to solve your case. My team has developed it to collect information in Jira and share forms with external users via link