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Subtask list not visible inside parent issue

Cory Valentine March 11, 2025

image_2025-03-11_151324495.png

 

As the description state, I cannot see my subtasks from within the parent ticket.

2 answers

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June 17, 2025

Hello @Trudy Claspill 

My users also experience the same problem, subtask items in the list not visible, unless we do collapse/expanse the side bar (either left or right sidebar) then the item will be shown.

We have no problem with this before, but lately many of my users complaint about this.

I think this is UI issue since Jira introduce new UI.

One observation I see that there is a new button "Standard layout" sit on the top left in the right sidebar, it somehow (maybe) squish the subtask list in the center and make it invisible unless we close the sidebar and the list become free and visible.

2025-06-17_14-51-50.png

I hope your engineer (Jira engineer) can fix this UI issue sooner, it is really annoying issue.

 

My Regards.

0 votes
Trudy Claspill
Community Champion
March 11, 2025

Hello @Cory Valentine 

Welcome to the Atlassian community.

What type of project does this concern? Get the project Type information from the View All Projects page under the Projects menu.

If you click on the ... button on the right above the percentage done, is the Hide Done checkbox checked?

Screenshot 2025-03-11 at 11.20.46 AM.png

 

If this concerns a Company Managed project, has an Issue Security Scheme been applied to the project?

Trudy Claspill
Community Champion
April 2, 2025

Hello @Cory Valentine 

Did my responses help solve your issue? If so, please consider clicking on the Accept Response button to mark your Question as Solved.

Or are you still experiencing the problem?

Or did you find another solution? If you found another solution, please share that information with us.

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