Sumar un número a un campo personalizado numérico

[Oscar Sanchez]

Tengo un campo personalizado tipo numérico, necesito que cada vez que llegue al estado devuelto, sume un 1, es decir funcione como un contador. esto llevo, pero no me funciona, estoy inventando y nada me funciona

[Bill Sheboy]

Hi @Oscar Sanchez 

To increment a custom, number field you may enter this as the smart value when you select the field from the dropdown list:

{{issue.your field smart value.plus(1)}}

The key is ensuring you use the correct smart value for your field.

Smart values are name, spacing, and case-sensitive.  And often the smart value does not match the displayed field name on the issue views.  The steps to identify the correct smart value (and custom field id) for any field are:

• identify an issue which has your field(s)
• call a REST API function with a browser to search for your issue:

https://<yourinstanceurl>/rest/api/2/issue/<issuekey>?expand=names

• search on the page for your field, such as with CTRL-F
  • if you find the field, you will also find the smart value, custom field id, and structure / attributes it has
  • if you do not find the field, it may not be supported by automation rules

I also note your rule is using the advanced edit with JSON under "More Options", but the syntax is not JSON.

What are you trying to update with that information?

Kind regards,
Bill