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Suspened user now deactivated

Alison Files
Alison Files
Contributor
April 11, 2023

I had a user that was suspended in Jira and I clicked restore access.  Now it is deactivated and I can't find out how to reactivate the account.  How do we reactivate someone??

Thanks,

Alison

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Brant Schroeder
Brant Schroeder
Community Champion
April 11, 2023

@Alison Files 

This FAQ will help you.  https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html 

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Alison Files
Alison Files
Contributor
April 11, 2023

Thank you so much - this answered my question!

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