Hi.
We have had a problem for a while with cloning test cases in the JIRA plugin SynapseRT. I don't know if this is a JIRA issue or a SynapseRT issue, but I have so far had little response from them so I try here.
I have a test case TEST-1. This has 20 test steps.
This is cloned to TEST-2. Then TEST-2 was modified to have 18 steps.
So far so good.
Now I want a new clone of TEST-1.
So I give name TEST-3
No steps are cloned to TEST-3.
Instead TEST-1 suddenly has 38 steps!!! Guess where those extra steps came from? TEST-2!
Our JIRA setup is 7.13 with SynapseRT 9.3.2 and Service Desk 3.16.
We have not had this issue for the first 2-3 years of using Jira with Synapse, it started to happen roughly at the same time we installed Service Desk, but not sure this is related.
Anyone please?