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Synchronization with LDAP Stopped working. But nothing changed that I know of. Manual Synchronizatio

Marcela Junyent
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June 19, 2019

Hi! I need help. Synchronization with LDAP Stopped working. But nothing changed that I know of. Manual Synchronization still working.

Can you tell me what can I check. Audit log doesn't show any problems.


Regards, Marcela

1 answer

0 votes
Mikael Sandberg
Community Champion
June 19, 2019

Hi Marcela,

Check your application log, <jira-home-dir>/log/atlassian-jira.log and see if you can find anything in there. You could also try and create a copy of your existing user directory and see if that helps. From time to time I have to that in Confluence when the auto sync fails, and recreating the user directory fixes it.

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