TRANSITION STATUS NEED TO BE CHANGES BASED ON CUSTOM FILED VALUE
Hello Everybody,
I have a requirement related on issue transition.
The goal is to have a ticket status change from (in progress to cancelled) based on the value selected in a custom field. This event should trigger when the issue was in progress state.
Note: I have set up a post function using JWT add-on on "In progress" transition.
Example.
custom field : approved by team (radio button:) --> values 1. approve 2. rejected
if the value rejected is selected then ticket should go to "cancelled" transition.
