Team-mgd software prj: Insert "Feature" in work type hierarchy between "Epic" and "User Story"

[edburns]

• I wish to create a new "Work type" called "Feature".
• I want to insert "Feature" into the "Work type" hierarchy between "Epic" and "User Story".
• My project is a Team-managed project.

[Rahul_RVS]

Hi @edburns 

If you would be interested in a mktplace solution to view linked issues in a tree  / hierarchy view, I can suggest our app

Issue Hierarchy 

The app allows you to view your project issue hierarchy created with issue links in a tree view. You can view %complete progress at each parent level. It rolls up the time tracking fields, story point or numeric fields at each parent level. The app can be added to a dashboard as well.

Disclaimer : I am one of the app team member

[Trudy Claspill]

Hello @edburns 

You seem to be asking and answering your own question. Do you have a question with which you need help?

I also note that the tags on your post indicate you are on a Standard plan, but you reference the use of Plans in your post. The Plans feature is available only in Premium and Enterprise plans.

[edburns]

In Jira Team-managed projects, the hierarchy of issue types is fixed and much more limited than in Company-managed projects:

• Epic (top level)

• Story / Task / Bug / Custom types (all at the same level under Epic)

• Sub-task (nested under stories/tasks/bugs/custom types)

Unfortunately, in Team-managed projects you cannot insert a new hierarchy level between Epic and Story. Any new “work type” (issue type) you create—like your desired Feature—will sit at the same level as Story, Task, or Bug. It can be linked to Epics but won’t become a distinct level in the hierarchy.

Options available:

1. Create a new issue type “Feature” in your Team-managed project settings → Issue types.

   • This will appear at the same level as “Story”.

   • You can still associate Features with Epics using the “Epic link” field.

   • But Features and Stories will be peers, not a true hierarchy.

2. If you require a true Epic → Feature → Story hierarchy:

   • You must use a Company-managed project. In that project type, admins can define custom issue type hierarchies through Issue type schemes and Advanced Roadmaps (Plans).

   • There you can explicitly define Epic → Feature → Story → Sub-task.

3. Workarounds in Team-managed projects (if you cannot switch):

   • Use a custom field or label to distinguish Features from Stories.

   • Use issue linking (e.g. “is parent of / is child of”) to model Features containing Stories.

   • Use Epics only for Features and treat large initiatives as “Epics” instead, then Stories under them.

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✅ Bottom line: In your current Team-managed project, you can add “Feature” as a new issue type, but you cannot nest it between Epic and Story in the hierarchy. To get a real Feature level, you’ll need a Company-managed project with Advanced Roadmaps.

Do you want me to walk you through how to migrate your project to Company-managed so you can get the proper hierarchy, or would you prefer tips for the workarounds inside Team-managed?